STATE STREET MILE 

Santa Barbara California

 


Thank You

Thank You or Confirmation Letter

A "thank you page" is a small courtesy you extend to your viewers.  You can thank them for visiting, for taking the time to fill out a form, etc.  (You can set this letter up with field merge files that personalize the letter for your customer - see the example below)

One important thing you will want to do is to remove the thankyou.htm page from the navigation bars.  This page will only be seen by certain viewers, i.e. those who submit one of your forms so it is not necessary to have it linked to the rest of your pages.

To remove this page (and any others) from the navigation structure...

Click on the navigation button in the left column.  Find the thank you page and right-click on it.  You will then choose "delete" from the menu that appears.  You will then be asked whether you want to remove the page from the navigation structure or delete the page from the web. 

(Warning:  If you delete the page from the web, it will be gone.  There is no "are you sure you want to delete this page" message!)

Once your page is removed from the navigation view, you will need to add text links to your main pages.  Since the page is no longer connected to the main site by the navigation buttons, you will need to type in text links by hand.  It is generally recommended that you add text links to your major areas:  home page, catalog section, site map, etc.  Once your visitor gets back to one of these pages, they can easily find their way using your normal button links.

Sample Thank You or Confirmation Letter:

TIP: Double-click a bracketed [ ] area to modify the Field Name to work with your forms...

Dear Username,

Thank you for sending us your MessageType about our Subject. If you have asked us to contact you, we will be using the following information:

E-mail: UserEmail
Telephone: UserTel
FAX: UserFAX

If any of this information is incorrect, please go back to the "Tell Us What You Think!" form (or whatever name of the form is)  and change it. We thank you for taking the time to help us be a better company.

Sincerely,

Manager, Customer Services

You may return to the form by using the Back button in your browser.
Revised: February 26, 2007.

Once your page is removed from the navigation view, you will need to add text links to your main pages.  Since the page is no longer connected to the main site by the navigation buttons, you will need to type in text links by hand.  It is generally recommended that you add text links to your major areas:  home page, catalog section, site map, etc.  Once your visitor gets back to one of these pages, they can easily find their way using your normal button links.

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